Customer Service

Our Customer Service Centre is located near Australia Post outside the Kmart entry.


Services available:

• General enquires  
• Gift vouchers
• Lost property
• Taxi information
• Bus information
• Customer feedback
• Kids Kabs hire
• ShopMobility
• Equipment Hire

If you would like further information on any of the services above, please contact our Customer Service Centre on (07) 3725 8888

Parents Facilities / Parents Rooms
Shopping with children is easy at Mt Ommaney Centre. To make shopping with babies and toddlers easier, we have parents rooms, parent with prams parking and kids kabs.

Facilities include change tables, private feeding rooms, lounge chairs, televisions, bottle warmers, microwaves and nappy dispensers.

The Parents rooms are conveniently located at the Kmart entry and adjacent to Bright Eyes Sunglasses.

Parents with prams parking
Parents with young children are catered for with specific parent with prams bays conveniently at the TAB entrance and under Big W.

Kids Kabs
Keep the kids entertained with a Kids Kab hire from the Customer Service Centre. Proceeds from Kids Kabs hire is proudly donated to local charities.

ShopMobility is a free customer service, which provides powered scooters, wheelchairs and other forms of mobility equipment to customers to make shopping easier. ShopMobility equipment can be hired from the Customer Service Centre located near Australia Post at the Kmart entry, or you can book ahead by calling the Customer Service Centre on (07) 3725 8888 and ShopMobility on freecall 1800 030 006.

Mt Ommaney Centre gift vouchers make the perfect gift for any occasion or that hard to buy for person. Gift Vouchers are redeemable at over 100 stores in the centre and are available in any denomination from the Customer Service Centre.